FAQ | SOFDI Group

All your frequently asked questions!

FAQs

Please find the answers to your frequently asked questions here.

Please ask your car dealer or if he can’t answer your request, contact us.

Yes, but beware of dirty brushes that could cause scratches.

Yes, you can polish your car.

Any washing weakens the Waxoyl protective layer. With Waxoyl 3 in 1 you will easily restore the shine,
keeping your car’s paint from getting discolored or faded.

Ask your car dealer to get a new treatment and benefit from a 24-month warranty.

By cleaning the car with hard water (limestone), stains can appear on certain sensitive colors.
The use of a Waxoyl 3 in 1 treatment allows to remove these stains.

No, but you can get the Glaze Gard paint sealant which offers a 2 year warranty.

No, our treatments are exclusively performed by certified professionals trained by our teams.

Our treatments are sold exclusively through our partners who are all certified car dealers.

When buying your vehicle, ask your car dealer for a Waxoyl 100 Plus or Crystal Coating.
Preserve your paint sealant with our Waxoyl 3 in 1 car care product. You can renew our treatment after 3 years with Waxoyl Glaze Gard.
The deep gloss of your car’s paint will guarantee a higher resale value.

Vous pouvez soit contacter le concessionnaire qui a appliqué votre traitement waxoyl, soit nous contacter en nous précisant votre numéro de garantie. Notre équipe vous répondra dans les plus brefs délais.

Please ask your car dealer or if he can’t answer your request, contact us.

Yes, but beware of dirty brushes that could cause scratches.

Yes, you can polish your car.

Any washing weakens the Waxoyl protective layer. With Waxoyl 3 in 1 you will easily restore the shine,
keeping your car’s paint from getting discolored or faded.

You can ask your car dealer for a new Waxoyl treatment and benefit from a 24-month warranty.

By cleaning the car with hard water (limestone), traces can appear on certain sensitive colors.
The use of the Waxoyl 3 in 1 treatment allows to remove the stains.

No, but you can get the Glaze Gard treatment which offers a 2 year warranty.

No, our treatments are exclusively performed by certified professionals trained by our teams.

Our treatments are sold exclusively through our partners who are certified car dealers.

When buying your vehicle, ask your car dealer for a Waxoyl 100 Plus or Crystal Coating.
Preserve the protective layer with our Waxoyl 3 in 1 car care product. After 3 years you can renew your sealant with the Waxoyl Glaze Gard treatment.
The deep gloss your car’s paint will guarantee a higher resale value.

You can either contact your car dealer who applied your Waxoyl paint sealant or contact us with your warranty number.
Our team will get back to you as soon as possible.

Contact us

Contact us for more details on Waxoyl treatment solutions

Address

27, Rue Foucher Lepelletier
92130 Issy-les-Moulineaux
France